This website is operated by Bloom & Anvil. Throughout the site, the terms “we”, “us”, and “our” refer to Bloom & Anvil. Bloom & Anvil provides this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices outlined here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please review these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.
For our shipping and returns terms and conditions, please refer to our Shipping & Returns Page.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are of legal age and have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service. You must not transmit any worms, viruses, or destructive code. A breach or violation of any Terms will result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) adaptations to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, its use, or access to it, or any contact on the website, without our express written permission. The headings in this agreement are for convenience only and do not limit or affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not liable if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate or current sources. Any reliance on this material is at your own risk. This site may include historical information, which is not current and is provided for reference only. We reserve the right to modify site content at any time, but we are not obligated to update information. You agree to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only per our Return Policy. We strive to display product colours and images accurately, but we cannot guarantee your monitor’s colour display will be exact. We reserve the right, but are not obligated, to limit sales to any person, region, or jurisdiction. We may limit quantities or discontinue products at our discretion. All product descriptions and pricing are subject to change without notice, and offers may be void where prohibited. We do not warrant that product quality, services, or information will meet your expectations or that service errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order, including those using the same account, credit card, or address. If an order is changed or cancelled, we may notify you via the email or phone number provided. You agree to provide current, complete, and accurate purchase and account information and to update it promptly to complete transactions and enable contact.
For more details, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that these tools are offered “as is” and “as available” without warranties or endorsements, and we are not liable for their use. Use of optional tools is at your own risk, and you should review the third-party provider’s terms. Future services or features may be added and will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Service may include content, products, or services from third parties. Third-party links may direct you to unaffiliated websites. We are not responsible for their content or accuracy and have no liability for third-party materials, websites, or transactions. Review third-party policies carefully before engaging, and direct complaints to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments (e.g., contest entries or suggestions) at our request or otherwise, we may use them without restriction, including editing, publishing, or distributing, without obligation to maintain confidentiality, pay compensation, or respond. We may monitor, edit, or remove content we deem unlawful, offensive, or infringing on rights or these Terms. Your comments must not violate third-party rights or contain unlawful, abusive, or malicious material. You are responsible for their accuracy, and we assume no liability for them.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. To view it, please see our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Information on our site may contain errors, inaccuracies, or omissions related to product details, pricing, or availability. We reserve the right to correct these and update information or cancel orders without prior notice. We have no obligation to update information except as required by law, and no update date indicates all content has been modified.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for (a) unlawful purposes; (b) soliciting unlawful acts; (c) violating laws or regulations; (d) infringing intellectual property; (e) harassing or discriminating; (f) submitting false information; (g) uploading viruses; (h) tracking personal data; (i) spamming or hacking; (j) obscene purposes; or (k) circumventing security. We may terminate your use for violating these prohibitions.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of our Service. Results from using the Service may not be accurate or reliable. We may remove or cancel the Service without notice, and your use is at your own risk. The Service and products are provided “as is” without warranties, except as expressly stated. Bloom & Anvil, its directors, employees, affiliates, or suppliers are not liable for any damages arising from your use of the Service or products, including lost profits or data, to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bloom & Anvil and its affiliates, officers, agents, and employees from any claims or demands arising from your breach of these Terms or violation of laws or third-party rights.
SECTION 15 - SEVERABILITY
If any provision is deemed unlawful or unenforceable, it will be enforced to the fullest extent permitted and severed, without affecting the remaining provisions.
SECTION 16 - TERMINATION
Obligations incurred before termination survive. You may terminate these Terms by ceasing use or notifying us. We may terminate for non-compliance without notice, and you remain liable for amounts due.
SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce any right does not waive it. These Terms, along with our policies, form the entire agreement, superseding prior agreements. Ambiguities will not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms and any services are governed by and construed in accordance with the laws.
SECTION 19 - CHANGES TO TERMS OF SERVICE
Review the latest Terms on this page. We may update them at our discretion by posting changes. Check periodically, and continued use constitutes acceptance.
SECTION 20 - TRADE DISCOUNTS
We offer trade discounts to businesses by prior arrangement, varying by order value. Proof of registration may be required, and orders must be placed and paid by the registered business via bank transfer. Credit terms are by arrangement only.
SECTION 21 - SHIPPING AND RETURNS
We offer free delivery to UK mainland only, with possible charges for Scottish Highlands and Northern Ireland—check before ordering.
Small items are dispatched same/next working day by Yodel with tracking, allowing up to 4 days before contact if undelivered. Packaging may be repurposed for sustainability.
Large product lead times vary—see product pages. Items over 2.3m are delivered by curtain-sided lorry, with customer responsibility for unloading.
Cancellations: Orders cannot be cancelled post-transaction. Refusing delivery incurs return and admin fees based on size/weight.
Missed Deliveries: Palletised deliveries are pre-arranged with rescheduling options. Missed or same-day rescheduling may incur a £80.00 redelivery charge.
We offer free delivery on all orders to the UK mainland only. Additional charges may apply for deliveries to the Scottish Highlands and Northern Ireland, please check before ordering.
Small items are typically dispatched on the same or following working day as your order date and delivered by parcel courier. Tracking numbers for your order are always provided. Please allow up to 4 days from order before contacting us if you have not received your parcel.
We endeavour to repurpose as much packaging as possible, this means that your goods may arrive in a once used box, please forgive the appearance, but we are trying to do our bit for the planet!
Order lead times for large products vary. Please refer to the product page for the specific lead time.
Items longer than 2.3m will be delivered on a curtain-sided lorry. For all products longer than 2.3m, the customer is responsible for unloading from the vehicle at the point of delivery.
Cancellations
Once your order transaction is complete your order cannot be cancelled. Refusing to take delivery will result in the cost of the return and an administration fee being deducted from any refund. These fees directly relate to the size and weight of the product you have ordered.
Missed deliveries
Palletised deliveries are pre-arranged with the customer, you will be given opportunity to reschedule your delivery if required. Please note that rescheduling on the day of the arranged delivery or missing your scheduled delivery could result in a redelivery charge from £80.00 which must be paid before another delivery can be scheduled.
Returns
Our return policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your application is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.